When looking for a competent company to install a new furnace, many times customer aren’t concerned about ‘customer service’. Many homeowners would rather the service techs just come in, do their job adequately, and scurry on their way to the next site. The truth is, companies strongly believe that the HVAC Technician and the customer should have a communicative relationship, especially in explaining what exactly they’re doing and teaching the residents how to operate the furnace.
An area of customer service that more than a few homeowners might deem unnecessary is … read full article...
Continue reading